Our Top 5 Most Popular Salesforce Posts for 2020

This Compilation is SalesFIRE

It’s nearing the end of 2020 so you know what that means! End-of-year lists! YES. Some of our most popular blog posts of ALL TIME were Salesforce-related posts and we couldn’t be happier. It means you like us! You really, really like us! Or rather, you found our posts informative and valuable—even better. And going into 2021 we want to absolutely keep posting tips and tricks to help users and admins stay informed about Salesforce trends and happenings within that vast ecosystem. So let’s jump right in to your favorite posts for 2020 going backwards.

#5 Our Three-part Series: How to Get Your Users to Fall in Love with Salesforce Again

The popularity of this series really showed us that clearly some people tend to have a love/hate relationship with Salesforce. In this three-part blog series, we discussed a few simple tricks to help you increase the adoption and satisfaction of your users. Part 1 laid the groundwork for Simplifying your Lighting apps. Part 2 took you through Optimizing Pages within Lighting Apps by putting the focus on individual pages to simplify navigation and reduce noise. Part 3 took a look at Maximizing your Page Layouts Experience, by defining standards to create ease in managing them. All three parts create a helpful roadmap to more effective management and adoption within your org. If you missed out on this series, no problemo! Click here for Parts 1, 2 and 3.

#4 Salesforce Summer 2020 Release: Top 10 Features

In July of 2020, we published the top ten new features we loved about the Summer ‘20 release. Our admins reviewed the 548-page Release Notes and a few days later—VOILÁ! Their favorite features began with the new split view within the standard navigation to an optimized Experience Cloud with customizable tile menus. If you’re curious about the ten features highlighted, visit this link to check out our post! You won’t be disappointed.

#3 A Crash Course on Flow Building for Salesforce Admins

This content seems to continuously grow in popularity and we love to see it! One of our triple-certified admins gives you the ins and outs of Flow Builder—automations, the ‘why’ behind usage, types of Flow and even best practices. Surely, if you’re getting to know Flow Builder, this is a great how-to starting point to become an expert. If you don’t check it out for the content, definitely take a gander for the stellar Frozen references. Vist this post here.

#2 Preparing for a Salesforce Admin Certification Test

This post is the perfect pre-certification guide for any admins or users interested in taking a certification exam. There are definitely several guides online to help steer you towards priceless resources, but we keep it short and sweet in this breakdown. Here we discuss study options, methods of testing, cost-effective alternatives for testing and where to find some help (both official-Salesforce help and third-party assistance). If you’re considering your first certification exam, be sure to read more here.

#1 Salesforce’s Top 12 Spring 2020 Features

Our readers love, love, love lists. Our number one most popular Salesforce post was all about our 12 favorite features from the Spring 2020 Release. You name it, we loved it. Whether it was something as small as the ability to empty the recycle bin all at once or the fine tuning of in-app guidance, our enthusiasm for these new features made our team positively giddy and continues to build excitement with every new seasonal release. If you weren’t able to catch this post earlier, don’t fret! Click on this link to check it out!

If You Love Our Content, You’ll Love Our Services

At Shift3 Technologies, we use a consultative approach to help you determine the best strategy to identify your challenges, implement appropriate solutions and enhance your systems. Interested in more cool content? Check out our latest 3-part Series on Experience Cloud! For a free consultation, click here.

This post was written by Celeste A. Barron, Content Development Manager for Shift3 Technologies. You’ll find her daydreaming about chili dogs and fried chicken while eating her leafy salad.

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