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As the VP of Salesforce Services and Delivery, Rachel Hands leads the Salesforce consultant teams that provide managed services to Bitwise Industries customers, and guides cohorts of Bitwise Apprentices through the first year of their Salesforce journeys. Her team serves two major purposes: effective Salesforce support that advances client missions, strategies, and goals, and uplifting apprentices as they acquire the necessary skills to build successful careers in the Salesforce ecosystem.
Rachel cites the favorite part of her role at Bitwise as leading our team of Salesforce experts to help deliver top-notch services. This professional experience aligns with her personal mission to create equitable, effective workplaces. Currently, Rachel is the Vice President on the Board of Amplify, an organization dedicated to getting folks from historically excluded backgrounds into leadership roles in the technology industry. Also, she volunteers as a peer counselor with Empower Work, a free counseling text/web chat service for anyone experiencing challenges at work. When she’s not working, Rachel enjoys reading, hiking, and spending time with her cat, Rosa, who is the “Chief Nap Officer” of her apartment.